Terms and Conditions qq121 — Platform Usage Guidelines

Acceptance of Terms and Conditions

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("Member" or "User") and qq121 ("Platform", "we", or "Company"). This Agreement governs all aspects of your use of the qq121.onl website and all services available therein.

By registering an account, logging in to the platform, or using any part of the qq121 service, you confirm that you have read, understood, and agree to be bound by all terms and conditions contained in this document, including our Privacy Policy and Responsible Gaming Policy, which form part of this agreement.

These terms take effect as soon as you click "Register", use our services, or access any content on the qq121 platform for the first time. This agreement remains in force for as long as your account is active.

Member Eligibility & Registration Requirements

To register and use the qq121 platform, you must meet all of the following eligibility requirements without exception:

• Be at least 18 years old at the time of registration and throughout your use of the platform.
• Register one (1) account only. Multiple account registrations are strictly prohibited and all such accounts will be frozen.
• Providing complete, accurate, and up-to-date personal information during the registration process, including your full name, date of birth, phone number, and a valid email address.
• Not be on any self-exclusion list or have been prohibited from using online entertainment platforms by any relevant authority.
• Not be acting on behalf of another person or company when registering or using the platform.

Qq121 reserves the right to request identity verification documents (KYC) at any time to confirm member eligibility. Documents that may be requested include a national ID, passport, utility bill, or recent bank statement. Failure to submit the requested documents within the specified timeframe may result in a temporary suspension of your account.

Qq121 does not accept members from regions or countries restricted by local laws or international agreements. It is your responsibility to ensure that your use of this platform does not violate any applicable laws or regulations in your place of residence.

Account Management & Security

Every qq121 member is fully responsible for their account. This includes:

• Keep your username and password confidential. Never share your login credentials with anyone — including family members or close friends.
• Ensure a strong password is used and changed regularly for optimal security.
• Enabling the two-factor authentication (2FA) provided by qq121 as an additional layer of security.
• Notify the qq121 support team immediately if you suspect your account has been accessed without authorization.

Qq121 shall not be liable for any loss or damage arising from your failure to maintain the security of your account. Any transaction conducted through your account — whether by you or any other party with access — is your sole responsibility.

Deposits, Withdrawals & Financial Transactions

All deposits into your qq121 account must be made using a payment method verified in your own name. qq121 does not accept deposits from third-party accounts. Accepted payment methods include FPX bank transfer, Touch 'n Go eWallet, GrabPay, Boost, and major local banks in Malaysia.

Regarding withdrawals, the following conditions apply:

• Withdrawals can only be processed to an account or e-wallet registered in your own name and verified through the KYC process.
• Before your first withdrawal is processed, you are required to complete full identity verification (KYC), including the submission of identification documents.
• Minimum and maximum withdrawal amounts are set according to your chosen payment method and account level.
• Withdrawals are processed within the designated timeframe depending on the chosen method. Any delays caused by banks or payment processors are beyond qq121's control.
• Qq121 reserves the right to request additional documents for anti-money laundering (AML) compliance purposes before approving any withdrawal that exceeds the prescribed limit.

All financial transactions at qq121 are recorded and can be reviewed by members through the transaction history section in their account. If you notice any discrepancy in your transaction records, please contact our support team within 30 days of the transaction date.

Bonuses, Promotions & Rewards

Qq121 offers a variety of bonuses and promotions to its members from time to time. All such offers are subject to the specific terms stated alongside each promotion, as well as the following general terms:

• Every bonus credited to an account is subject to a wagering requirement that must be met before a withdrawal is permitted. The applicable wagering rate will be clearly stated in the details of each promotion.
• Bonuses may only be claimed by eligible members who meet all specified requirements. Accounts found using multiple identities or false information to claim bonuses will be frozen without notice.
• Qq121 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Such changes will not affect bonuses that have already been redeemed under the original terms.
• Bonuses may not be transferred, sold, or exchanged for cash unless the wagering requirements have been fully met.
• Using certain wagering strategies such as hedge betting or similar techniques intended to circumvent wagering requirements is prohibited and may result in bonus forfeiture.

Game Rules & Outcomes

All games offered on the qq121 platform operate using a certified random number generator (RNG) that is independently audited to ensure the fairness and integrity of every game outcome. All game results are final and cannot be disputed unless there is clear evidence of a technical failure.

In the event of a technical error or system disruption during a game session:

• In the event of a confirmed technical failure during an active spin or bet, qq121 reserves the right to void the round in question and refund the original stake.
• Any wins or losses resulting from a proven technical failure may be subject to review and cancellation.
• In the event of a discrepancy between what is displayed on screen and the server records, qq121's server records shall be final.

Specific rules for each game category — including slots, fish shooting games, sports betting, and live casino — are available in the respective help sections within the platform. It is the member's responsibility to understand the game rules before playing.

Prohibited Activities & Unauthorized Use

The following activities are strictly prohibited on the qq121 platform and may result in immediate account suspension and legal action:

• Fraud and manipulation: Any attempt to cheat, manipulate games, exploit software bugs, or use unauthorised methods to gain an unfair advantage.
• Use of bots or automated software: Use of any scripts, bots, automated software, or artificial intelligence to play or interact with the platform without qq121's written approval.
• Money laundering: Using the qq121 platform for any activity related to money laundering or the financing of illegal activities.
• Unauthorized collusion between players: Colluding with other players to gain an unfair advantage, particularly in multiplayer games.
• Multiple accounts: Registering or operating more than one account, whether directly or through another person.
• False information: Providing false or misleading information during registration, the KYC process, or any communication with qq121.

Qq121 employs a sophisticated fraud detection system that operates around the clock. Any suspicious activity will be investigated and appropriate action taken at qq121's sole discretion, with no obligation to disclose details of the investigation.

Account Closure, Suspension & Termination

Qq121 reserves the right to suspend or terminate any member's account at any time for the following reasons:

• Violation of any part of these Terms and Conditions.
• Fraudulent activity or conduct suspected of being dishonest.
• Withdrawal or payment requests involving illegal activities.
• Failure to submit requested KYC documents within the specified timeframe.
• Use of unverified payment methods or those belonging to a third party.

If your account is terminated due to a breach of terms, qq121 reserves the right to withhold the account balance pending an ongoing investigation. Members who wish to voluntarily close their account may do so by contacting the qq121 support team. Valid balances will be returned once all required checks have been completed.

Liability Limits & Disclaimer of Warranties

The qq121 platform is provided on an "as is" basis. While we strive to deliver a stable, high-quality service, qq121 does not guarantee that the platform will be free from interruptions, errors, or technical failures at all times.

Qq121 is not responsible for:

• Any financial losses arising directly or indirectly from the use of the platform.
• Service disruptions caused by factors beyond qq121's control, such as internet connectivity issues, third-party server failures, or natural disasters.
• Any actions or decisions made by a member based on information found on the platform.
• Losses resulting from unauthorized access to your account due to your own negligence in safeguarding your login credentials.

Qq121's maximum liability under any circumstances shall not exceed the total amount you have deposited in the 30 days prior to the relevant claim arising.

Privacy & Personal Data Protection

Qq121 values the privacy and security of your personal data. All information you provide during registration and use of the platform is collected, stored, and processed in accordance with Privacy Policy qq121, which forms part of this agreement.

By registering a qq121 account, you agree that qq121 may use your data for the following purposes:

• Management and administration of your account.
• Identity verification (KYC) and anti-money laundering (AML) compliance.
• Service improvements and user experience enhancements.
• Account-related communications, promotions, and platform updates (subject to your preferences).

Qq121 will not sell, rent, or disclose your personal data to third parties without your consent, except as stated in the Privacy Policy or as required by law.

Responsible Gaming

Qq121 is fully committed to responsible gaming practices. We believe that online entertainment should always remain enjoyable and should never become a source of stress or financial hardship for any individual.

As part of this commitment, qq121 provides a range of control tools that you can activate through your account settings:

• Deposit limit: Set daily, weekly, or monthly deposit limits for your account.
• Loss limit: Set a maximum amount you are willing to lose within a given period.
• Session time limit: Control the amount of time you spend on the platform in a single session.
• Temporary break: Take a break from the platform for 24 hours, 7 days, or 30 days as needed.
• Self-exclusion: Option to exclude yourself from the platform for an extended period.

If you or someone you know shows signs of problem gambling, we encourage you to seek professional help and use the tools available on the Responsible Gaming ours.

Terms Amendment, Governing Law & Dispute Resolution

Qq121 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Notice of material amendments will be sent to your registered email or via in-platform notification at least seven (7) days before the changes take effect, unless the amendment is required by law and demands immediate compliance.

Continued use of the qq121 platform after an amendment takes effect constitutes acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account before they take effect.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising in connection with the qq121 platform or these Terms shall first be resolved through good-faith negotiation. If a dispute cannot be resolved through negotiation within 30 days, it may be referred to arbitration or a court of competent jurisdiction at qq121's discretion.